Transport and booking platform

VIAGO

Car rentals, bus tickets, airport transfers and chauffeur services in one starting point.

VIAGO's website with car rental search and transport services.
A view of VIAGO’s public website.

From need to product

What does VIAGO solve?

VIAGO brings car rental search together with airport transfers, chauffeur services and bus ticket links. Travellers start with the service they need and enter their travel dates or location.

The problem

Arranging transport often involves separate searches for a car, airport transfers and bus routes. Users need to understand quickly which service to choose.

The solution

A shared interface that separates transport services into clear journeys and connects car search with dates, times and pickup and return locations.

Key features

What we built

Features connected to how the product is used.

Car rental search

Choose pickup and return locations, dates and times to search for a car.

Connection to BusAlbania

An entry point from VIAGO to routes and bus ticket search on BusAlbania.

Airport transfers

A dedicated service for planning transport from Tirana Airport to the destination.

Chauffeur services

Service information and booking requests for chauffeur transport, by the hour or travel package.

Product structure

Technical overview

  • A public interface with separate entry points for four types of transport services.
  • Car search with pickup and return locations and date and time ranges.
  • Connections between VIAGO and BusAlbania for bus journeys.

Decisions that matter

Project challenges

  • Presenting several transport services without confusing the booking steps.
  • Distinguishing car pickup from return and the travel date from the time.
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