Search by specialty and city
Search by name, specialty or clinic, with location and language filters.
Search and booking platform
AloDoktor
Doctors, clinics and online appointments. A clear starting point for finding the right professional.
From need to product
What does AloDoktor solve?
AloDoktor is an Albanian platform for finding doctors and clinics by specialty and city, with public profiles and online booking where available. AloSoft is the platform's technology partner and developer. Our role is to build the software; the platform does not replace a healthcare professional's advice or diagnosis.
The problem
Information about a doctor, their location and how to book is often scattered across different places. Users need a clear path from search to profile and, where available, to an appointment.
The solution
A platform that connects searches by need and location with professionals' public information and the booking process. The interface distinguishes clinic visits from video consultations, while availability depends on the professional.
Key features
What we built
Features connected to how the product is used.
Public profiles
Structured information about doctors and clinics, helping users understand where and how to request an appointment.
Online appointments
A path from search to available times and booking for professionals who have enabled this option.
Video consultation search
A public interface that distinguishes video consultations from clinic visits and clearly indicates when no appointments are available.
Product structure
Technical overview
- A public interface for finding and filtering professionals.
- Separate account-based journeys for users and professionals.
- Connections between profiles, availability and bookings where the feature is active.
Decisions that matter
Project challenges
- Organising a search with several criteria without overloading the interface.
- Distinguishing public information from features that require an account.
- Showing availability without promising appointments when there are no free slots.
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